Local e-wallet operator and Green Packet subsidiary Kiple has reportedly issued notices to Kiplepay users of a potential data breach. According to a recent report by The Star, emails regarding the matter were sent out to those affected yesterday on 15 August.
“We were told that your Kiple Visa Prepaid Card might have been compromised,” Kiple wrote in the notice. “Therefore, we are currently engaging data forensic and security experts to conduct investigations which are currently ongoing.”
The card in question, as implied by its name, is a digital prepaid service that is linked to the Kiplepay e-wallet which functions similarly to a debit card. It can be used to make cashless payments in both physical and digital stores where Visa is accepted domestically or internationally. Similarly, it can also be used to withdraw money from the user’s Kiple account at any Visa-supported automated teller machines (ATMs) worldwide.
The Star adds that the e-wallet operator had only become aware of this incident just recently, and it is unknown as to how many of its users have been affected by the breach. On top of its ongoing forensic investigation, the company says it will utilise its fraud protection technology to monitor any suspicious activities to safeguard its customers and will notify them if any are detected.
On that note, Kiple is also urging users to immediately reach out if they detect any unusual transactions on their Kiple Visa Prepaid Card. Customers can contact its customer service team by calling 03-3000 8929 or by emailing them via support@kiplepay.com.
On a similar note, iPay88 also reported of a potential data breach last week, which is believed to have compromised user data in the form of card information from its system. But unlike Kiple’s incident, the local online payment gateway only publicly disclosed this information two months after it had occurred. Though both events seemingly happened close to each other, it may be unlikely that they are related.
(Source: The Star)
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